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PRIVACY POLICY
PRIVACY POLICY (Datenschutzerklärung)****1. Introduction and Contact Details**We are pleased that you visit our website and thank you for your interest. Below we inform you about how we handle your personal data when using our website. Personal data is all data that can be used to personally identify you.**Data Controller:**Felipe Goncalves Sayao Ludwig-Jahn-Str. 10 47533 Kleve, Germany Phone: +49 163 5155907 Email: hello@fgscreative.com VAT ID: DE334327175The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.**2. Data Collection When Visiting Our Website****2.1 Server Log Files**When you visit our website for informational purposes only, we collect only the data that your browser transmits to the page server. When you access our website, we collect the following data: visited website, date and time of access, amount of data sent in bytes, source/referrer from which you reached the page, browser used, operating system used, and IP address (possibly in anonymized form). Processing is carried out according to Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website.**2.2 SSL/TLS Encryption**This website uses SSL/TLS encryption for security reasons and to protect the transmission of personal data. You can recognize an encrypted connection by the "https://" string and the lock symbol in your browser bar.**3. Hosting & Content Delivery Network****AWS CloudFront**We use a Content Delivery Network from Amazon Web Services, Inc., 410 Terry Avenue North, Seattle, WA 98109, USA. This service enables us to deliver large media files faster via a network of regionally distributed servers. Processing is carried out to protect our legitimate interest in improving the stability and functionality of our website according to Art. 6 para. 1 lit. f GDPR. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework.**4. Contact****4.1 WhatsApp Business**We offer the possibility to contact us via WhatsApp Business (+49 163 5155907). Your mobile phone number and possibly your name will be stored to process your inquiry. Legal basis is Art. 6 para. 1 lit. b GDPR (contract fulfillment) or Art. 6 para. 1 lit. f GDPR (legitimate interest).**4.2 Contact Form and Email**When contacting us via contact form or email (hello@fgscreative.com), personal data is collected. This data is used exclusively to answer your inquiry. Legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest) or Art. 6 para. 1 lit. b GDPR for contract initiation.**5. Email Marketing****Mailchimp Newsletter**For sending our newsletter, we use Mailchimp, a service by The Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. When you subscribe to our newsletter, we use the double opt-in procedure. Your email address is only used for newsletter dispatch with your explicit consent according to Art. 6 para. 1 lit. a GDPR. You can unsubscribe from the newsletter at any time via the unsubscribe link in the newsletter or by message to hello@fgscreative.com. For data transfers to the USA, Mailchimp relies on Standard Contractual Clauses of the European Commission.**6. Web Analytics Services****6.1 Google Analytics 4**This website uses Google Analytics 4 from Google Ireland Limited to analyze website usage. Processing only occurs with your consent according to Art. 6 para. 1 lit. a GDPR. IP addresses are transmitted in shortened form. Data is stored for two months and then deleted.**6.2 Hotjar**We use Hotjar Ltd. to analyze user behavior through heatmaps and session recordings. Processing only occurs with your consent according to Art. 6 para. 1 lit. a GDPR.**6.3 Google Optimize**For A/B testing, we use Google Optimize. Processing only occurs with your consent according to Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time via our Cookie Consent Tool.**7. Social Media Plugins**Our website contains plugins for Facebook, Instagram, LinkedIn, and Twitter/X. These are integrated using a 2-click solution and are only activated after your consent. Upon activation, data is transmitted to the respective providers. Legal basis is Art. 6 para. 1 lit. a GDPR.**8. Other Tools****8.1 Google reCAPTCHA**For spam protection, we use Google reCAPTCHA. Legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest).**8.2 Cookie Consent Tool**We use a Cookie Consent Tool for legally compliant collection of consent. Legal basis is Art. 6 para. 1 lit. c and f GDPR.**9. Your Rights**You have the following rights: right to information (Art. 15 GDPR), right to correction (Art. 16 GDPR), right to deletion (Art. 17 GDPR), right to restriction (Art. 18 GDPR), right to data portability (Art. 20 GDPR), right to object (Art. 21 GDPR), right to withdraw consent (Art. 7 para. 3 GDPR), and right to complaint with supervisory authority (Art. 77 GDPR).**Right to Object**You have the right to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. f GDPR.**10. Storage Duration**Personal data is deleted as soon as the purpose of processing ceases and no legal retention periods prevent deletion. For consent: until withdrawal. For contracts: until the end of legal retention periods. For legitimate interest: until exercising the right to object.This privacy policy was created for Felipe Goncalves Sayao, FGS Creative.
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lEGAL NOTICE
FGS Creative
Felipe Sayao
Ludwig-Jahn-Str. 10 47533, Kleve
Germany
Tel.: +49 1635155907
E-Mail: hello@fgscreative.com
Umsatzsteuer-Identifikationsnummer: DE334327175
Plattform der EU-Kommission zur Online-Streitbeilegung: https://ec.europa.eu/odr
Wir sind zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle weder verpflichtet noch bereit.
forget about:
wasting time
hidden costs
lengthy meetings
start delays
transparent
efficient
immediate
flexible
tasks that need to be done
You need regular smaller changes to your website
You cannot waste time on lengthy meetings and explanations
You need to get started pronto
Regular content
Your business moves at a dynamic pace and you need incremental modifications and production of material
Progressive business expansion requires you to build on your brand according to market evolution
You need creatives and banner designs for advertising purposes
time is precious
Your time is precious and you desire a dynamic partnership to streamline your business
Regular direction setting is necessary to thrive in a fast-pacing environment
In addition to tangible productions, you're looking for a consulting partner to make the most out of your business
practicity is key
After booking your preferred option, we'll schedule a first meeting as soon as possible
During our first meeting, you'll tell us what's on your mind and how we can approach your issues
Then, that's it! No more meetings! We'll collaborate on Trello, where you can share all the tasks you'd like done and we'll jointly work off our to-do list in a collaborative, iterative effort.
membership benefits
As much as you need, when you need it
Speedy delivery with maximum efficiency
Transparent pricing models
Priority support, even on holidays
Keep your flexibility and adjust your plan as we go
From design to branding: we got you covered
Choose a plan that suits you
Starter
- 1st meeting within 2 business days
- Includes up to 10 hours monthly of any type of work
- Renewed on a monthly basis
- Transparent ongoing support
- No additional costs
- Access to individual Trello and Milanote boards
- Ideal for small enterprises
- Regular maintenance possible
- PayPal, Stripe, Credit Cards and more payment types supported
- One request at a time
- Upgrade anytime
Pro
- 1st meeting within 2 business days
- Includes up to 20 hours monthly of any type of work
- Renewed on a monthly basis
- Transparent ongoing support
- No additional costs
- Access to individual Trello and Milanote boards
- Ideal for mid-sized enterprises
- Regular maintenance possible
- PayPal, Stripe, Credit Cards and more payment types supported
- Two requests at a time
- Upgrade anytime
Premium
- 1st meeting within 2 business days
- Includes up to 30 hours monthly of any type of work
- Renewed on a monthly basis
- Transparent ongoing support
- No additional costs
- Access to individual Trello and Milanote boards
- Ideal for large enterprises
- Regular maintenance possible
- PayPal, Stripe, Credit Cards and more payment types supported
- Three requests at a time
- Priority support in emergencies
can i cancel anytime?
Forget about lengthy, complicated contracts full of legalese. Should you not be satisfied, then you may cancel your plan on a monthly basis.
How fast will i receive the work?
Generally within 3 working days. More complex tasks may require more time.
How do i request my designs?
Once you're subscribed, you will be provided with your very own Trello board and Notion workspace - ideally, Trello is more adeqate for to-do lists to identify your request. Notion is a more thorough project management platform to delve into deeper and more complex projects.
What type of work can i expect?
Pretty much our core offers: Web Design, UI/UX, Shop Design, Error Correction, Small Fixes, Small Tasks. All in our core fields of Design and Branding, including Consulting.
Is it really a flatrate?
You may reach in as many tasks as you'd like on a monthly basis. Depending on your plan, you're allocated up to 10, 20 or 30 hours of manpower for your tasks.
I need a custom solution
Not to worry! Reach out to us on the contact page and we'll do our best to meet your specific needs.
How does payment work?
You'll be charged on your original payment method on a monthly basis, beginning the day of your first payment. All conventional gateways are available, such as PayPal, Stripe or Klarna.
Getting started
As soon as you have provided your contact data, we'll reach out to you as soon as possible to set a videocall appointment within 2 business days. During our conversation, we'll delve into your critical issues and devise a joint plan of action. From there, we'll focus on getting stuff done instead of wasting away in unproductive meetings.
You'll be provided with a Trello board where you may share any and all tasks you need done and we'll do the rest. Also in our Trello board, you'll be able to accompany the process and gain insight on the different milestones.
can i pause my subscription?
Naturally. We understand requests may be transient and be subject to fluctuating timeplans - you may cancel your subscription at any time, no need to wait out the remaining billing cycle (every 30 days).